KNOWLEDGE MANAGEMENT
Controlling and leveraging information assets that are not stored in documents is proving a challenge for many organizations. ANDREW MANTON MBA and Co. Knowledge Management solutions help you manage your intellectual or “human” knowledge to reduce information loss caused by attrition or staff turnover.
Sustaining a Competitive Advantage in Knowledge Management
ANDREW MANTON MBA and Co. has extensive experience using knowledge management to give our clients in a variety of industries a sustained competitive advantage. Our deep industry knowledge and strong partnerships with leading technology vendors provide added value to our clients.
Recently, we helped a public administration client develop and implement a knowledge management system for its intranet and extranet networks. As a result, the organization’s knowledge sharing and collaboration increased considerably.
Leverage Your Intellectual and Business Assets
ANDREW MANTON MBA and Co. Knowledge Management solutions enable you to optimize customer intimacy, human resources and supplier relationships. The benefits of knowledge management services are many and advantages for your stakeholders include:
Employees:
Greater productivity and efficiency through knowledge re-use
Enhanced company culture through increased cross-company collaboration
Accelerated learning, training and internal recruitment
Increased ability for organizational change management
Customers:
Improved customer service and support
More customers in existing markets and new markets
Customer participation in product development
Customer interactions
Suppliers:
Greater integration
A network of experts
Lower purchasing costs
Improved partner/supplier processes
Giving You the Tools to Transform Knowledge Management
Our approach to knowledge management integrates innovative processes, tools and solutions. To ensure cost-effectiveness and rapid adoption, our customized processes can include:
Integrated architecture framework, to approach and govern all Enterprise Information Management initiatives
Knowledge management roadmap and scorecards, to assess your business and technology needs
Rapid design and visualization toolkit, to rapidly validate requirements and compress design time cycles